On a national level, Emergency Departments (ED) are inundated with overcrowded conditions; too many patients, and too few beds both in the ED and hospital setting. Florida Hospital Zephyrhills is no different as we continue to see the number of patient visits increase as the surrounding communities continue to grow.
In an effort to decrease the wait times for our ED patients, we have instituted a Rapid Medical Exam (RME) system in the Emergency Department. After check in, patients are sorted to the most appropriate area for treatment. This may include a stretcher or exam chair in our RME area. We strive for our patients to be seen by an Emergency Medical provider within minutes of arrival. After testing or treatment has been performed, patients may be directed to our Results Waiting Room while awaiting test results or discharge instructions. This helps us to better serve all of our patients by opening examination areas for those who need to lay down for their testing or treatment.
The Rapid Medical Exam system has been highly successful in decreasing our patient wait times and increasing patient satisfaction.
OUR GOAL: NO WAIT
OUR COMMITMENT: QUALITY CARE